Tom Peters is a hugely successful management guru, considered by
some to be the gurus' guru.
Peters best known book “In Search of Excellence”,
co-authored with Robert Waterman, presents 8 common themes of
successful corporations:
A
bias for action - getting on with it.
Close
to the customer - learning from the customer.
Autonomy
and entrepreneurship.
Productivity
through people.
Hands-on,
value-driven - management walk the talk.
Stick
to the knitting – do what you know.
Simple
form, lean staff.
Simultaneous
loose-tight properties – have autonomy in some areas,
central ideas/values in others.
These themes
were based on consultant company McKinsey’s 7-S model and from
analysis of 43 fortune-500 companies. Peters emphasises the role of
people, customers and action and the need to move away from
Taylor-ist
“bean-counters”.