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Frederick Herzberg – Hygiene and Motivation Factors

1923 - 2000

Frederick Herzberg proposed from his research, that satisfaction and dis-satisfaction at work resulted from two different factors – “Hygiene” and “Motivation” factors.

Hygiene factors

  • Supervision, work conditions, salary, security, relationship with peers and management

Motivation factors

  • Achievement, job itself, recognition, responsibility, advancement.

Herzberg stated all hygiene and motivation factors must be present for job satisfaction. Hygiene factors need to be present to avoid job dis-satisfaction, but will not cause job satisfaction.

Motivation factors need to be present for job satisfaction, and are different to dis-satisfying hygiene factors. Motivation factors are not the opposite reaction to hygiene factors.

More on Herzberg's Two Factor Theory - read How To Motivate Your Team; Put Frederick Herzberg Theory Into Practice

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By Lyndsay Swinton
Owner, Management for the Rest of Us

Citation Information: Swinton, Lyndsay. "Frederick Herzberg - Hygiene and Motivation Factors." Mftrou.com. December 2004. < http://www.mftrou.com/frederick-herzberg.html >.

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