Frederick Herzberg - Hygiene and Motivation Factors

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Frederick Herzberg – Hygiene and Motivation Factors

1923 - 2000

Frederick Herzberg proposed from his research, that satisfaction and dis-satisfaction at work resulted from two different factors – “Hygiene” and “Motivation” factors.

Hygiene factors

Supervision, work conditions, salary, security, relationship with peers and management

Motivation factors

Achievement, job itself, recognition, responsibility, advancement.

Herzberg stated all hygiene and motivation factors must be present for job satisfaction. Hygiene factors need to be present to avoid job dis-satisfaction, but will not cause job satisfaction.

Motivation factors need to be present for job satisfaction, and are different to dis-satisfying hygiene factors. Motivation factors are not the opposite reaction to hygiene factors.

More on Herzberg's Two Factor Theory - read How To Motivate Your Team; Put Frederick Herzberg Theory Into Practice

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