Customer Service Ice Breaker - Ha Ha

by Angela
(Houston, TX)

I use this icebreaker to get the team in training back into gear after lunch. I use it to demonstrate how a smile makes a difference and how to turn a blah day in Customer Service into a Smile on the phone.

It works on small and large groups. First person looks to their left and says "Ha" to the next person. Neither person is allowed to smile. The 2nd person says "Ha Ha" to the next person who then says "HaHaHa" to the person sitting next to them. The game continues until the first person to crack a smile. Although they lose the game they win the theme - a smile lights up thier face and changes their tone of voice and attitude. For a big team have the "Ha" count go up to 8 and start again at one. For a smaller team, alternate the "Ha" count to suit your needs.

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Apr 08, 2015
by: Anonymous

This topic is something that I have been looking into for a while now and your insight is exceptional. Thanks for sharing this information.
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Apr 05, 2015
Ice Break Games NEW
by: JimmyAndrew

Its an excellent idea to have the good start of the day. It is true some activities makes you more active and attentive. I like the game you play, it surely could be the ice breaker. I am creating a list of top essay writing sites and seems to be top rated. Thanks

Feb 03, 2015
hey there NEW
by: terry lovren

That is one nice way to break the ice. This game actually proves to be a more fun way to break more information the ice between two teams as a whole. I would definitely try this with my team. They are right now gloomy and i am sure they’ll light up.

Sep 30, 2009
Very Good
by: Anonymous

Very good Icebreaker!!!!!!!!

I was thinking that you could put the half of the team just hear the "hahahaha"(with closed eyes) to tell us then the difference in voice without observing the face.

May 12, 2009
by: Anonymous

This is a really wonderful icebreaker making an immediate change to smiling. Thanks a lot

Oct 21, 2008
Customer Service Ice Breaker - Ha Ha
by: Anonymous

An absolutely wonderful exercise in demonstating the power of facial expressions

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